September 6, 2010
Vinnie,
We wanted to take a minute to tell yu that after a few months of living with our new kitchen, we are very happy with it. It is not only beautiful, but also well designed for purpose and efficiency. Your help in identifying the mix of colors and materials resulted in a beautiful kitchen that is more open and spacious. Without changing the overall size of the kitchen, we still gained storage space and functionality. You clearly take pride in your company and it shows by your enthusiasm and by the professionals that you hire to work for you.
Your workers were professional and experts at their trade. Whenever we had questions, they took the time to explain what they were doing and why. Whenever there were decisions to be made, even small decisions such as spackle color or placement of knobs, they gave us advance notice that a decision would have to be made and provided examples and alternatives, so that we didn’t have to make any rash decisions. Everything was always thought out and well planned. When a cabinet arrived that was slightly damaged en route and not to the high standards that your workers expect, they had the company send a replacement. I don’t think we would have even noticed the imperfection had your workers not pointed it out. When we were considering different alternatives on cabinet doors and other things, Kevin took the time to do the research for us. Your office staff, your construction workers and even the companies that you sub-contracted to for the plumbing, electricity, tile and stonework were a pleasure to deal with. We would not have wanted to try to coordinate all of those ourselves, which I know would have been the case if we had gone with the other kitchen places that we considered before deciding on your company.
We have friends who just had their kitchen remodeled and we can see that not every company pays the same attention to detail as Royal Kitchen does. From the design quality of materials to the attention to detail, we can see that you truly are experts in your trade.
We will always recommend you to family and friends.
Thank you.
Joan & Jim , Pearl River, NY